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Google Chromebook

Overview

Welcome to Eagle Wi-Fi, Texas A&M University-Texarkana’s brand new wireless network! Eagle Wi-Fi allows Students, Faculty, and Staff to connect to a secure, encrypted network, while allowing guests to connect to an open network throughout campus.

Eagle Wi-Fi supports all operating systems including Windows, Mac OS X, iOS, Android, Linux, Chromebooks, and more.

This guide provides step-by-step instructions for connecting your Chrome devices to Eagle Wi-Fi.

Supported Versions

Eagle Wi-Fi supports all Chrome OS devices supported by Google. To see a list of devices currently supported by Google, consult the following URLs: https://www.google.com/chrome/devices/eol.html

How to Connect to Eagle Wi-Fi

Follow the step below to connect to Eagle Wi-Fi. During this process, the user enters information as requested, and makes selections about user type, device type, among others. The sequence of steps for the enrollment differ, depending on the selection that is made.

User Prompts

This section displays the user prompts for connecting to Eagle Wi-Fi. The sequence of steps for the enrollment differs, depending on access type selected.

Enrollment Workflow

During enrollment, the Chrome OS is detected and the user is provided with Chrome OS-specific instructions for downloading the configuration file and installing it on the device manually, or automatically if extensions are configured. After the configuration file is installed, the user simply connects the secure network.

The following section provides an example of the Chromebook user experience.

  1. The user connects to the deployment URL (either directly, or through a Captive Portal).
  2. The Eagle Wi-Fi Welcome screen displays.

FIGURE 1. Wizard Welcome Page

welcome page

The login screen is typically customized with the logo, colors, and text for the organization or institution. The screens in this example use the default look and feel of the application.

Click Start to continue.

User Type Prompt

If required by the network, the user might see a User Type prompt. A user type prompt can provided a branch in the workflow for the different types of users on your network. For example, in an education network, the user types might be Student/Staff/Faculty, or in Enterprise network, they might be Employees/Visitors/Contractors.

FIGURE 2. User Type Prompt

User type prompt

Select the user type to continue. This example follows the Employee workflow.

User Credentials

If required by the network, the user can be prompted enter their credentials. A user credential prompt might request credentials from an AD or LDAP server, or from RADIUS via PAP.

FIGURE 3. User Credentials

User credentials

Enter the user credentials and click Continue.

Device Type

If required by the network, the user might see a Device Type prompt. A device type prompt can provided a branch in the workflow for the different types of devices on your network.

FIGURE 4. Device Type Prompt

Device type prompt

Select the device type to continue. This example follows the Personal Device workflow.

Managed or Unmanaged Chromebooks

The final portion of the user experience differs, depending on if the certificate and Wi-Fi settings are set for delivery using the ONC file (unmanaged devices) or an extension (managed devices). See the following links to continue with the user experience example for your configuration.

  • Unmanaged Chromebook User Experience
  • Managed Chromebooks With Extension User Experience

Unmanaged Chromebook User Experience

With an unmanaged Chromebook device, the user downloads and installs the ONC file, which contains configuration information required to access the secure network, including the certificate and Wi-Fi settings.

For unmanaged devices, the application detects the Chrome operating system and displays instructions for installing the Chrome configuration on the device.

FIGURE 5. Configuration Installation Instructions

configurations and instructions

The manual download page shows the Chromebook instructions.

Step 1 provides the link to download the ONC file.

Step 2 provides instructions for importing the ONC file.

  • Copy the URL from the instructions.
  • Paste the URL into a new browser window. The Chrome OS Import ONC File page displays.

FIGURE 6. Import ONC File

Import ONC file

Click Choose File and browse to select the <NetworkName>.onc file.

After the ONC file installed, click the Wi-Fi icon in the bottom right corner of your screen and select the secure network.

FIGURE 7. Select Wi-Fi Network

Select wifi

Typically, user credentials are populated using the information passed during the enrollment process.

Click Connect.

FIGURE 8. Enter User Credentials

enter credentials

The user should now be connected to the secure network.

Managed Chromebooks With Extension User Experience

If managed Chromebooks are configured, the download page does not display. When the ES detects the Chrome OS during enrollment, the extension automatically generates and installs the CA certificate into the TPM.

The extension generates the certificate.

FIGURE 9. Generating Certificate

generate certificate 

The extension imports the certificate into the TPM.

FIGURE 10. Certificate Imported

cerificate installed

When the certificate installation is complete, a message displays indicating that the certificate is installed and ready for use.

FIGURE 11. Certificate Installed

certificate installed

If not automatically migrated, click the Wi-Fi icon in the bottom right corner of your screen and select the secure network.

FIGURE 12. Select Wi-Fi Network

 select network

The user should now be connected to the secure network.

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  • Texarkana, TX 75503
  • p: 903.223.3000
  • f: 903.223.3104
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