8 OCT
PERSONAL SELLING, RELATIONSHIP MARKETING, CUSTOMER SERVICE
Roslyn P: customer service in telecommunications
Stacey R: internal marketing
Meredith R: prospecting and personal selling
15 OCT
BREAKEVEN REPORT due (changed to 130 points)
PRODUCT DEVELOPMENT, BRANDING, PRICING
Anita M: customer needs and product development at PP
Kandi K: product costing and sales proposal development at PP
22 OCT
CONSUMER BEHAVIOR
Jami J: psychographic segmentation
Canji W: Internet advertising
29 OCT
QUIZ 2 (60 points)
5 NOV
PROMOTION
Kenya B: radio advertising
Billy C: TV advertising
12 NOV
BUSINESS LOGISTICS
Hetal B: franchising
Kelley C: costs customer service tradeoffs
19 NOV
WRITTEN SITUATION ANALYSIS DUE (changed to 100 points)
PUBLIC POLICY, ETHICS, GLOBAL MARKETING
Kalini R: ethics and public policy in the accounting profession
Russel C: setting utility rates
26 NOV
THANKSGIVING - no class
3 DEC
QUIZ 3 (60 points)
PRESENTATION DRESS REHEARSAL
10 DEC
PRESENTATION TO CLASS CLIENT (changed to 100 points)
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