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New Boston Housing Authority Focus Group Screener
due in two weeks Our client is interested in peoples' perceptions of public housing and specifically in perceptions of the New Boston Housing Authority (NBHA). Many people associate "public housing" with gangs, thugs, guns, drugs, crime, and such. While this bad reputation is deserved in some cities and some places, this perception does not match reality in many places and certainly not NBHA. NBHA has a lot of long term residents in its total of 230 apartments. Some have rented with them for 25 years, with many tenants being elderly. We are being asked, then, to assist NBHA in gaining an understanding of local perceptions and finding ways to improve peoples' perceptions or to capitalize on good perceptions if that is what it enjoys. NBHA is especially interested in this issue because it is just now completing renovation of its 40 unit Dogwood Plaza apartments and wants to assure that it attracts people who should be interested in what it has to offer. In order to gain insights into peoples' perceptions of NBHA, we could conduct exploratory interviews on a sample of people who live in or near New Boston. Such interviews could be conducted in a variety of ways, e.g. by a visit to where people in the sample live, by calling on the phone to where they live, or by asking them to come to a research facility for a face-to-face individual interview or focus group session. There are a number of tradeoffs regarding available resources, reachability, transportation, perceived confidentiality, and such, but we will opt for now to recruit for focus group sessions. At this point in the process, we are not interested in designing an entire research study, but are only interested in how we would recruit a sample of people to interview. Write a screener that could be used to recruit people who live in and near New Boston. Some specific issues in recruiting are as follows:
A screener should include the following where possible:
Anything not to be read on the phone should be put in bold and capital letters. The following examples might be helpful:
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