THINKING ABOUT A MANAGEMENT SITUATION
- What needs to be solved? What question needs an answer?
- What are reasonable potential solutions to consider in this
- What are the known given facts that might be necessary to
make a decision?
- What assumptions can you make regarding the facts not given
but necessary to make a decision?
- What should you do and why? What is the most reasonable of the
potential options, given the nature of the facts and assumptions?
PERSUADING OTHERS TO ACCEPT YOUR SOLUTION
TO A MANAGEMENT PROBLEM
- Get agreement on what needs to be solved.
- Get agreement on information needed to assess the adequacy of a solution:
Get agreement that the solutions being considered by others are either
not adequate or are less adequate than the most reasonable solution.
Show how your solution:
- best addresses the agreed-upon question
- best meets the constraints of the facts and assumptions
- can be implemented
SCHEMATIC OF A REPORT THAT IS, THEREFORE,
MOST LIKELY TO BE PERSUASIVE:*
- Problem statement / question needing an answer
- Information needed to find a solution
Reasonable potential answers to the question
- alternative A
- alternative B
- . . . . .
- alternative N (limit to three or four!)
Solution / recommendation
*Note: This is NOT the schematic
of a business plan or a project report. This is a general approach
to any part of a report that attempts to be persuasive in proposing a solution
to a problem.