Ethics and Social Responsibility
Click on the box next to each answer. Keep track of your own score.
In the context of a business organization,
social responsibility
has to do with its obligation to:
A.
be a good corporate citizen in the community.
INCORRECT
Being a good citizen IS important. One large
retailer seems to encounter resistance
whenever locating or relocating stores in
communities, while one large fast food organization
seems to encounter much less. This is
possibly due to each brand's image associated
with charitable work, treatment of employees,
cleanliness of store grounds, and such.
Note that an organization often needs to toot its own
horn regarding its community activities and to
manage negative publicity with a deliberate
public relations strategy.
Another answer is more complete, however.
B.
being ethical - do what is right, just, and fair.
INCORRECT
It might be legal for corporate executives to take
multi-million dollar bonuses while laying off
tens of thousands of employees; it might be legal
for an organization to pay substandard wages to
employees who can only survive by using charity
services offered by hospitals, food banks, and
government agencies; it might be legal for an
organization to contract cleaning services with
a third party that is suspected of employing illegal
immigrants at sub-standard wages.
Given that most people think that these activities are
not a morally right way to behave, the image of
brands and industries associated with such
activities is forever tarnished. This
affects peoples' buying behaviors and lawmakers'
future actions.
Another answer is more complete, however.
C.
obey the law - play by society's rules.
INCORRECT
This one's easy: the written laws in any culture reflect
the values and ideals of that culture.
In some cultures, less needs to be codified in
law because societal rules are codified in the
prevailing religion. In other cultures,
the law is codified by a recognized government,
leaving little doubt as to what are the rules
of behavior.
Another answer is more complete, however.
D.
be profitable for shareholders, employees, and society.
INCORRECT
An organization does indeed have an obligation to
return on investments made into it by shareholders
employees, and communities.
The personal greed of corporate managers who ran
financial institutions that have recently folded
has left shareholders without retirement nest eggs,
families without jobs, and a worldwide economy
in trouble.
Another answer is more complete, however.
E.
none of the above.
CORRECT
This is a true trick question. No one single answer
above is correct by itself; all are correct in
combination.
Hopefully, I tricked you into reading through them all.