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Business Office Overview

Waivers are programs authorized by state statute that allows a nonresident student to waive non-resident statutory tuition to pay the same rate of statutorytuition as a resident of Texas. Waivers do not apply to designated tuition.

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Business Office Staff

Joni Millican
photo of Joni Millican, Bursar

HollyAnn Jones
Financial Specialist II

photo of Kaleigh Tibbit, Business Services Assistant

Megan White
Assistant Bursar
photo of Megan White, Assistant Bursar

Business Office Services

The Business office offers the following services:
  • Process Payments
  • Issues Student Refunds
  • Installment Plans
  • Emergency Loans
  • IRS 1098- T Loans
  • Placement & Release of A/R Student Holds
  • Exemptions
  • Waivers
  • Bill Third Party Sponsors
  • Collections of Delinquent Accounts
  • Tuition Rebates
  • Etc.

These are explained in detail in other sections.

Accepted Payment Methods

The Business Office accepts the following payment methods:


  • Checks
  • Credit Cards
  • Visa
  • Discover
  • MasterCard
  • American Express

In Person

  • Cash
  • Checks
  • Cashier’s Check or Money Order
  • Debit Card

TouchNet Payment Gateway

Use this online platform to access the following services:

  • Pay E-Bill
  • View/Make Payments to an Installment Plan
  • View Payment History
  • Look up Account Detail
  • Add Authorized Users
  • Schedule Payments
  • Save Payment Methods
  • Set up/Track E-Refunds

How to access TouchNet:

  1. Login to Web for Students
  2. Click on TouchNet Payment Gateway
  3. Click for Current Account Status
screenshot showing the TouchNet Payment Gateway

Payment Options

Payment is expected by the due date unless other arrangements are in place. The following section explains a student's options for payment when paying by the due date is not possible.

Tuition and Fees

There are two different payment options for students who cannot pay their tuition and fees in full or whose financial aid does not cover it in full or whose financial aid is not finalized by the payment due date:

  • Installment Plan
  • Emergency Tuition Loan


A&M Texarkana offers an option for assisting students with purchasing books at the University Bookstore:

  • Book Vouchers


This option is available for on-campus students only:

  • Installment Plan

Installment Plan payments not received by due date will be assessed a $25 late payment fee.

If the student is dropped for non-payment and is allowed to re-register a $200 reinstatement fee will be assessed.

Students must have one or more of these payment options in place on or before the payment due date:

  • Paid in Full
  • Enroll in Installment Plan and make first payment
  • Enroll in Installment Plan and Apply for Emergency Tuition Loan
  • Complete all requirements for receiving Financial Aid sufficient to cover entire balance due.

If you register for classes, including adding additional classes, on or after the payment due date, payment is due at that time.

Installment Plans

Installment plans are offered only in the Fall & Spring regular sessions only. They are not available for Summer Sessions or Minimesters.

Installment plans consist of 4 payments, 25% each payment.

There is a $25 Enrollment Fee.

Late Payments are assessed a $25 late fee.

Installment plans are available online only through Web For Students.

Emergency Tuition Loans

An Emergency Tuition Loan is a short term loan that a student is borrowing from the Business Office and is due within the term.

An Emergency Tuition Loan application can be found at http://tamut.edu/loan/tpeg.php and is submitted to the Business Office

A $10.00 processing fee is assessed for each loan.

Enrollment and accepting of applications begins prior to the payment due date

Funds are LIMITED and will be issued on a first come first serve basis.

Emergency loans are not available for Minimesters.

Tuition & Fees

Tuition and Fee Schedule can be found on the Business Office website at http://tamut.edu/Admissions/Enrollment-Services/Tuition-and-Fees/index.html

Tuition and Fees are calculated based on several factors:

  • Number of Credit Hours
  • Residency Status (Resident or Nonresident)
  • Level of Student (Undergraduate vs. Graduate)
  • Enrolled Courses
  • Instructional Method (Online vs. Face-to-Face)

Delinquent Accounts

Any student who is delinquent in paying debts will be placed on “hold”. “Hold” status means that you will be unable to transact any business on campus, unable to get a transcript, and unable to receive your grades.

30 days of non-payment, warning letter is mailed out

60 days of non-payment, 2nd warning letter is mailed out

90 days of non-payment, student is turned over to the collection agency.

Third Party Sponsor

Third Party Billing is a payment agreement between the student, university, and the student's sponsor.

A Third Party Sponsor is not an individual (e.g. parent, grandparent, etc.) but a company or agency.

A student who has an approved sponsor that will be paying must turn in the Third Party Sponsor agreement to the Business Office prior to the payment due date each semester.

Most Sponsored Billings will be counted as a resource for a student’s financial aid award which may require aid to be adjusted.

Some Examples of Third Party Billings:

  • Texas Guaranteed Tuition Plan
  • Department of Assistive Rehabilitative Services
  • Red River Army Depot
  • Christus St. Michael’s

Exemptions and Waivers

Exemptions are programs authorized by state statute that allows a student to pay a reduced amount of tuition and/or fees.

Waivers are programs authorized by state statute that allows a nonresident student to pay the same rate of tuition as a resident of Texas.

Satisfactory Academic Progress (SAP)

Effective Fall 2014 most Exemptions and Waivers will have SAP requirement.

Examples of Exemptions and Waivers:

  • Hazelwood Exemption
  • Blind Exemption
  • Deaf Exemption
  • Competitive Scholarship waiver

Book Vouchers

This program allows qualified students to use their excess authorized financial aid at the University Bookstore to buy textbooks and school supplies during a designated time period prior to the beginning of classes and the disbursement of excess funds.

The amount spent at the bookstore will be placed as a charge on the student’s account.

Parking Stickers

All A&M-Texarkana students that park a vehicle on A&M-Texarkana property must have a current parking sticker. A&M-Texarkana parking stickers can be purchased at the University Police Department in the Central Plant Building or Business Office. Parking fees and fees for additional vehicles will be pro-rated as follows:
Fall though Summer

Spring through Summer

Summer only

Second vehicle permit
$ 5.00

The Bringle Lake Village (BLV) dorm parking lots are reserved for BLV dorm residents/staff with BLV designated parking stickers.

Financial Aid Flow Chart

The following chart represents the Financial Aid process: Financial Aid process flows through the following steps: For the Financial Aid Department, student completes FAFSA, accepts aid, and completes all requirements. In the Registration Department, student registers for classes. In the Business Office, tuition is calculated, financial aid is applied to the account, the refund is applied to the account for excess financial aid, and the refund is sent to the student. The student then receives the refund either by Direct Deposit or by Check.


A Refund is a credit balance on the student's account after all charges have been paid.

Refunds processed in error must be returned to the business office.

Reasons for refunds to be generated:

  • Withdrawal from the University
  • Dropping a class
  • Financial Aid change ( Grants, Loans, Scholarships)
  • Overpayments & other adjustments

Refunds are processed everyday at the beginning of each semester and then every Tuesday & Thursday for the remainder of the semester. Refunds are sent by Direct Deposit or Check. Checks must be mailed and cannot be picked up in person.

Refund Options:

  • Check mailed to address on file
  • Set up for eRefunds (direct deposit)

How to set up for eRefunds:

  1. Log in Web for Students
  2. Click TouchNet Payment Gateway
  3. Click eRefunds
  4. Click Set up Account

Drops and Withdrawals

Dropping a class or Withdrawing from the University does not release a student’s financial responsibility for the balance owed.

A DROP is when a student drops one or more classes but remains in at least one course.

A WITHDRAWAL is when a student withdraws from all classes and in no longer enrolled for the term.

When a course is dropped prior to the census date at the beginning of the term the student may be eligible for 100% refund of tuition and fees.

When a student withdraws from the semester, refunds are broken down into percentages at the beginning of the term. Only withdrawing prior to the beginning of the semester will give a 100% refund.

Drops and Withdraw refunds are calculated based on the amount charged not the amount paid.

Drop and Withdraw dates are based on the length of courses not the number of days the class meets. The calculation of those dates is determined by the Texas Higher Education Code not the University.

Drop and Withdrawal dates and percentages are located at http://www.tamut.edu/Admissions/Enrollment-Services/Registrar/Dropping.html.

Tuition Rebate

Undergraduate students may be eligible for a tuition rebate up to $1000 refund after graduation. To qualify, you must be a Texas Resident the entire time.

Student must apply for the rebate last semester of school with the Registrar’s Office. You must have attempted no more than 3 hours over the requirements for the degree and complete the degree in 4 years.

The rebate will pay for:

  1. Any balance owed to University
  2. Balance owed to any Federal Loans
  3. If student does not owe either of the above, a check will be mailed.

IRS 1098-T Tax Form

This form is available by January 31st of each year. It is available online & mailed to you.

The form reports eligible charges to the IRS. This form generates the most common misunderstanding each year. For 1098-T purposes, Texas A&M University reports qualified transactions in the calendar year when amounts were billed and not when amounts were paid. Undergraduate students were billed during the Fall semester 2012 for classes being taken during the Spring semester 2013, so those amounts are included on your 2012 1098-T even though the actual payment may have been made, applied, or posted during 2013.

How to get your 1098-T:

  1. Login to Web For Students
  2. Click on Student
  3. Click on Student Account
  4. Click on Tax Notification


Dropping or Withdrawing from classes can affect your financial aid eligibility which can result in some or all of your aid being removed from your account and creating a balance that you will owe the University.

Failure to pay your account balance by the due date could result in the following:

  • Late Fees assessed
  • Cancellation of Classes
  • Reinstatement fees
  • Holds being placed on your account, resulting in transcripts not being released, future registration being prohibited, and your diploma not being released.

Important Things to Remember

You can give an authorized user access to pay your bill online

According to the Family Education Rights and Privacy Act (FERPA), students must give, in writing, permission for anyone to have access to their account.

The Business Office will not be able to discuss any details on a student’s account with anyone unless the student has completed the Certificate of Dependency waiver form.

This form is available on the Registrar’s website at http://www.tamut.edu/Admissions/Enrollment-Services/Registrar/forms/CertificateofDependency.pdf or by going to TouchNet Payment Gateway and selecting the option for Authorized Users under My Account.

screen shot of TouchNet Gateway Authorized Users selection window

screen shot of certificate of dependency form from website

Tips for Success

  • Pay attention to deadlines
  • Check your AceMail daily
  • Review your account online on a regular basis
  • Ask Questions!
  • 7101 University Ave
  • Texarkana, TX 75503
  • p: 903.223.3000
  • f: 903.223.3104
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